Last updated: July 22, 2026

Information we collect

Information you provide: name, email address, phone number, shipping and billing address, and account credentials when you create an account, place an order, request our reconstitution guide, or contact us.

Information collected automatically: IP address, browser type, device information, pages viewed, and referring site, through cookies and similar technologies.

Payment information: card details are collected and processed directly by our payment processor. We do not store full card numbers on our servers.

How we use your information

• To process, fulfill, and ship your orders
• To send order confirmations, shipping updates, and service messages
• To respond to support inquiries
• To send marketing emails, if you have opted in. You may unsubscribe at any time.
• To detect and prevent fraud, and to verify age and eligibility
• To comply with legal obligations

How we share your information

We share information only with:

• Payment processors, to complete transactions
• Shipping carriers, to deliver orders
• Service providers such as our email platform, hosting provider, and analytics tools, who are bound by confidentiality obligations
• Law enforcement or regulators, where required by law

We do not sell your personal information.

Cookies

We use cookies to keep your cart and session working, remember your preferences, and understand how the site is used. You can disable cookies in your browser, though parts of the site may not function correctly.

Data retention

We retain order records for as long as necessary for business and legal purposes, including tax and regulatory recordkeeping.

Your rights

Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal information. Contact support@truexhealth.shop to make a request. We may need to verify your identity before acting on it.

Security

We use industry-standard safeguards, including encrypted connections. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children

This site is not directed to anyone under 21. We do not knowingly collect information from minors.

Contact

support@truexhealth.shop

Truex Health LLC, 1224 West Pinon Avenue, Gilbert, AZ 85233